Last Updated on February 20, 2026 by
Get in Touch
Got a question? Found a mistake? Think we’ve called it wrong on a review? Fair enough — we want to know.
Email: info@[site address]
We read everything that comes in. Small team, no office hours to speak of — so don’t expect a reply within the hour. But genuine messages get a response within 5 business days. Usually quicker.
What We Can Actually Help With
- Factual errors — got the bonus wrong, listed the wrong licence, outdated payment method? Tell us and we’ll fix it
- Casino updates — new welcome offers, added crypto options, licensing changes we haven’t caught yet
- Questions about the site — how we rate casinos, what we look at, why a particular operator scored the way it did
- Privacy and GDPR — data access, deletion requests, anything related to your rights
- Feedback — positive, negative, blunt. All welcome
What We Can’t Do
We’re a review site. That’s it. We don’t run casinos, don’t handle your money, and don’t have access to anyone’s account.
- Casino complaints — go to the casino’s support first, then their licensing regulator
- Withdrawal problems — only the operator can sort that out
- Account issues — locked out, verification stuck, funds missing — the casino’s support team is your first stop
- Paid review placement — ratings aren’t for sale. Never have been
If you’ve hit a wall with a casino, start with their live chat or email. Getting nowhere? Escalate to whatever regulator issued their licence — Curaçao, MGA, Anjouan, whoever it is. We do track complaint patterns when we reassess operators, but we can’t step in on individual cases.
For Casino Operators
Think we’ve got something wrong in your review? Email us. Genuine factual errors get corrected — always.
Want negative feedback removed or a better score? No. That’s not how this works.
New operator wanting a review? Drop us a line. No promises — we pick what to cover based on reader demand and site quality, not on who asks nicest or offers the best deal.
Problem Gambling Support
If gambling’s becoming a problem, don’t email us — contact people who are trained to help:
- National Gambling Helpline: 0808 8020 133 (free, 24/7)
- GamCare: gamcare.org.uk
- BeGambleAware: begambleaware.org
These are proper support organisations with trained counsellors. We write casino reviews — they save lives. Big difference.
And genuinely — thanks for reading, and thanks to everyone who takes the time to flag things. You make the site better.